Author - Phoebe Mann

Message from Greg Joiner, VP Shell Energy and CEO ERM Power

A message from Greg Joiner, VP Shell Energy and CEO ERM Power

 
Hi to our valued customers and stakeholders,
It’s been a year since the ERM Power team joined Shell Energy. What a year it’s been for all of us, as the challenges of COVID-19 have tested our businesses and people in ways we could never have imagined.
Against the backdrop of these extraordinary events, we’ve seen enormous resilience from small businesses, commercials and industrials. Over the year we’ve worked to support customers who needed extra help with payment plans and provided assistance…

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Quarterly Wholesale Energy Market Update: July – September 2020

In this quarter’s update, watch David Guiver, Executive General Manager Energy Trading, along with Andrew Hines, Senior Energy Trader, talk about the low points in electricity demand we’ve seen over the last quarter, revisit the Renewable Energy Target as we close in on the end of 2020, and examine the gas market and interstate gas flows.

This video has been prepared for information and explanatory purposes only and is not intended to be relied upon by any person. Customers should seek…

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Reliability and Emergency Reserve Trader (RERT) scheme

High demand could lead to increased charges this summer

High electricity demand, climatic events and extreme temperatures are all typical of an Australian summer. This is why it’s traditionally the time of year the power network is most stretched.
As we’re nearing summer, it’s important to understand how your business energy costs may increase under the Reliability and Emergency Reserve Trader (RERT) scheme. And for eligible large electricity users, how you could generate additional revenue by becoming a RERT provider.
RERT is an important mechanism that helps ensure network supply…

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ERM Power Natural Gas Offer

Our new natural gas offer: new product, same excellent service

ERM Power will soon offer natural gas to large businesses^ in Victoria.
Customers will be able to purchase gas from ERM Power from 1 January 2021 and we are already busy quoting for businesses.
Here are just some of the reasons to choose ERM Power as your trusted gas retailer.
Quality service, quality data
We make doing business with us easy. ERM Power has a team of experienced gas professionals focused on your needs, and you will have a dedicated account manager from…

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Direct Metering Agreements

Take control and uncover potential savings on your metering

If you’re a large electricity customer in NSW, Victoria, Queensland, South Australia, Tasmania or you can appoint a Metering Coordinator of your choice, letting you select a provider that is cost-effective and offers the best service for your business.
Your Metering Coordinator is independent of your energy retailer and the network distributor and has overall responsibility for appointing metering service providers and making sure that metering installations are provided, installed and maintained in accordance with the National Electricity Rules.
Choosing the…

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Quarterly Wholesale Energy Market Update: April – June 2020

In this quarter’s update, watch David Guiver, Executive General Manager Energy Trading, along with Andrew Hines, Senior Energy Trader, talk about Small-scale technology certificates, electricity price outcomes for the various types of generation technology and material reductions in emissions intensity in the National Electricity Market.

This video has been prepared for information and explanatory purposes only and is not intended to be relied upon by any person. Customers should seek independent advice before making any decisions about electricity contracting arrangements.

If you…

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Big Business Energy Bill

What makes up your business energy bill?

As businesses sharpen their focus on costs, it may help to gain a better understanding of the different components that make up your electricity bill. This could help you to pinpoint important savings for your business.
In this article, we’ll break down a typical large customer bill for you, item by item, while offering some tips to lower your energy costs.
Retail Charges
Retail charges on your energy bill offer the potential for cost savings.
Your retail charges are based on different time…

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Energy Market Price Changes

Wholesale Energy Market Price Changes: Can You Take Advantage?

With Australian businesses squarely focused on responding to today’s uncharted challenges, it would be little wonder if you missed changes in Australia’s wholesale energy market prices. However, at a time when finding business cost savings is paramount, these price changes may present you with a chance to lower your business energy costs and take more control over your future power bills.
Changes in wholesale energy market prices
Wholesale electricity prices for the eastern states have reduced significantly since October 2019. With…

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Five-minute settlement rule changes

Three Month Delay to Five-Minute Settlement Market

The implementation of the Five-Minute Settlement Market has been delayed by three months to 1 October 2021 in a final determination made by the Australian Energy Market Commission (AEMC).
In April, the Australian Energy Market Operator (AEMO) requested a 12-month delay to the rule’s commencement in response to the global pandemic to allow market participants to focus on the ongoing supply of electricity and support for energy customers.
The Commission has stated that its determination for a three-month delay balances the…

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Quarterly Wholesale Energy Market Update: January – March 2020

This quarter, Executive General Manager Wholesale Energy Markets David Guiver discusses price, generation mix and demand outcomes across each state. He looks at fuel impacts and their potential influence on spot price and forward electricity contract market price. David also discusses the environmental certificate market, in particular the spot price of the four main schemes.

This video has been prepared for information and explanatory purposes only and is not intended to be relied upon by any person. Customers should seek…

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This Summer's Energy Market Highlights

This Summer’s Energy Market Highlights

Ever wondered about the underlying events in the wholesale energy market? Let’s see what has impacted the Australian energy market over the summer.
Wednesday, 18 December 2019

Critical Peak Demand Day, as declared by AusNet – ausnetservices.com.au/Business/Electricity/Demand-Management/Critical-Peak-Demand-Tariff

Monday, 30 December 2019

High temperatures in Victoria, some coal-fired units were offline for maintenance and transmission line outages occurred.
AEMO dispatched RERT in Victoria in trading intervals from 5 pm to 11 pm – aemo.com.au/energy-systems/electricity/emergency-management/reliability-and-emergency-reserve-trader-rert
The Victorian spot price was $6,449/MWh for the period from 3 pm…

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The value of service: ERM Power ranks number one for customer satisfaction

ERM Power has been ranked number one for customer satisfaction in the Utility Market Intelligence (UMI) Survey for the ninth consecutive year, confirming the value of service when it comes to helping customers manage their energy needs.
The UMI survey is undertaken each year by independent research company NTF Group and surveys large customers of major electricity retailers.
The survey revealed a 94 per cent satisfaction rating for customers of ERM Power – 21 points higher than the next best performing…

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Network Tariff Optimisation

Our complimentary network tariff review could save your business money

With a Network Tariff Review fast approaching in March, we explain exactly what it means and explore how it can assist larger businesses in managing the cost of energy.
What to look out for and why
Twice a year, our Operations Team conduct a review of our large customers’ network tariffs to identify potential savings for their business. This is a complimentary service that we offer our customers and one that has proven highly effective in helping our larger customers stay…

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Retailer Reliability Obligation

The Retailer Reliability Obligation

We take a closer look at exactly what the Retailer Reliability Obligation (RRO) is and what’s been happening since it came into effect in July 2019.
RRO Update
The Retailer Reliability Obligation (RRO) formally took effect on July 1 2019. Since then, the South Australian Minister for Energy and Mining has triggered the RRO in South Australia for certain periods during January to March 2022 and 2023.
For all other states in the NEM, this authority sits with AEMO which must identify…

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