Author - Phoebe Mann

PwC Survey of large organisations

PwC asks: Beyond price, what are Australian businesses looking for from their energy retailer?

In the first initiative of its kind, ERM Power commissioned PwC to survey over 160 commercial and industrial organisations to identify the attributes they value the most in their energy retailer. They found that while price is important, there are other factors that matter significantly and that shape customer choice when it comes to contracting energy.
Here’s what else the research revealed:

Almost 20% of customers experienced moderate or significant issues with their current electricity retailer
93% of these customers spend up…

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What’s your business energy going to cost you these holidays?

What’s your business energy going to cost you these holidays?

Your buildings could be costing you money this holiday season, according to data and analysis of commercial energy use from ERM Power.
Megan Houghton, ERM Power’s Executive General Manager Energy Solutions, says their analysis may surprise many executives, but close to one in 10 commercial premises in Australia are running energy intensive building systems despite being unoccupied on public holidays.
“Applying these findings to the National Electricity Market, we estimate Australian businesses potentially waste about two million kilowatt hours of power…

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Quarterly Wholesale Market Update: July – September 2019

ERM Power is excited to share our new Quarterly Wholesale Market Update for July – September 2019.
Our Market Update provides a quarterly summary of wholesale market activity to help you keep up to date with what is happening in the industry.
July – September 2019 Wholesale Market Update
This quarter, Executive General Manager Trading, David Guiver gives an update on the renewable energy target, talks about AEMO’s Electricity Statement of Opportunities and discusses how tight the Victorian market is starting to…

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Residential Investment

ERM Power invests in residential energy retailers

Many of our customers may not be aware that ERM Power has investments in two residential energy retailers. Leveraging our strengths and experience in the business sector, these companies stand to benefit from our many years of energy expertise.
Why residential?
Having canvassed a range of options aimed at diversifying our investments and strengthening our market share and capabilities, a few years ago ERM Power invested in two businesses that serve residential customers: Energy Locals and 1st Energy.
EGM Energy Retail Steve…

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Network Tariff Optimisation

Network Tariff Optimisation

ERM Power’s Network Tariff Optimisation (NTO) program has been designed specifically to save our customers money, with the next round of reviews having just happened.
The last NTO review in March 2019 identified $3.5 million[1] in potential annual savings for our large customers that could be realised simply by switching to a different network tariff. Of that figure, customers who implemented our recommended tariff change expect to realise approximately $2.1 million in annual savings (in aggregate). This leaves $1.4 million…

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Five-minute settlement rule changes

Five-Minute Settlement rule takes effect in the National Electricity Market from 1 July 2021

A substantial change is set to take place to the cost structures of generator dispatch and retailer consumption, with the launch of the Five-Minute Settlement rule in 2021.
The Five-Minute Settlement rule seeks to resolve pricing anomalies that have existed since the start of the National Electricity Market (NEM). Currently generators bid and are dispatched on a five-minute basis, however they are paid on their half-hourly dispatch volume multiplied by the half-hourly average spot price. The time difference was born…

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Basslink cables

Outage for Basslink Cable

Note: Since publishing this article, the Basslink cable returned to service on 29 September 2019. To read more, click here.
Investigators say the latest failure in the 500-megawatt Basslink cable will render it out of action until at least mid-October.
Connecting Tasmania and Victoria, Basslink is the world’s longest submarine power cable and the outage means Tasmania is currently unable to transfer energy to and from the mainland. The cable has experienced outages in the past but unlike the 2016 undersea…

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ERM Power win major contract to make 327 schools more energy efficient

ERM Power has been awarded a major Queensland Government contract to deliver energy efficiency measures in state schools.
The Queensland Government announced today that Brisbane-based ERM Power has been awarded two operational regions – Metropolitan and Darling Downs South West – as part of its $97 million Advancing Clean Energy Schools (ACES) project.
State schools are one of the Queensland Government’s highest energy users. The Queensland Government’s ACES program intends to achieve up to 20% energy cost savings across 872 state…

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Image to of city street for Unaccounted For Energy article

Who pays for Unaccounted For Energy? AEMC introduces a quiet and costly change

Unaccounted For Energy (UFE)
Not all energy consumed is currently accounted for by electricity meters. The difference between the amount of energy being drawn into a distribution zone and how much is picked up on the meters as being used by end customers after technical loss factors are applied is known as unaccounted for energy (UFE) and its causes are numerous. Inaccurate metering, unmetered loads, electricity theft and errors in estimations for loads (such as street lights) mean cost distribution…

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Photo of a customer participating in Demand Response

Regulatory Changes Incentivise Customers to Participate in Demand Response

With new guidelines progressively emerging under the Retailer Reliability Obligation (RRO) framework, the potential benefits to customers of participating in demand response activities are becoming clear.
Retailer Reliability Obligation (RRO)
Following the introduction of the RRO on 1 July, retailers and other large energy users are now required to actively participate in efforts to facilitate reliability of power supply to the National Electricity Market (NEM). The RRO was introduced in response to concerns of supply shortfalls over the coming decade. It also…

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Smart Advice to Secure the Best Energy Deal for Big Business

Smart Advice to Secure the Best Energy Deal for Big Business

Are you a large business considering switching business energy providers or hunting for the best energy deal? A word to the wise: lock in the best possible terms by thinking green and assuming nothing.
Having dealt with soaring energy costs, big businesses are becoming more savvy when it comes to energy. They know they can save significantly if they negotiate energy prices with retailers. But what many don’t realise is that’s not the only way you can control what you…

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ERM Staff Conducting Network Tariff Reviews

Network Tariff Reviews reveal $3.5 million in potential savings for customers

ERM Power has completed the latest round of customer network tariff reviews and Steve Rogers, Executive General Manager Energy Retail, is urging customers to check their inboxes for potential savings.
Network charges (tariffs) make up a significant portion (approximately 33%) of a large customer’s total energy bill. It’s important customers regularly check the tariff structure is right for their business.
Potential savings on the table
“In this round of network tariff reviews, we’ve identified $3.5m worth of savings for our large customers….

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Retailer Reliability Obligation

The Retailer Reliability Obligation

After more than a year of consultation, the Retailer Reliability Obligation (RRO) is set to formally take effect from 1 July 2019.
In response to predictions of energy supply shortfalls in Australia over the next ten years, the Energy Security Board (ESB) has been working to deliver a mechanism that ensures a reliable supply through the RRO framework. Originally conceived as part of the National Energy Guarantee, the RRO will impose new requirements on retailers and other large users to…

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Image of wind turbines in relation to Corporate PPA

ERM Power launches Corporate PPA offering

ERM Power is proud to have launched a new Corporate Renewable Power Purchase Agreement (PPA) product to enable easier access to renewable energy sources for commercial and industrial customers.
According to David Guiver, ERM’s Executive General Manager Trading, the new product allows commercial and industrial businesses to buy a partial interest in the output of a large renewable power station in order to support their business and environmental energy objectives.
“Working through ERM Power, businesses can enjoy the benefits of a…

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Managing energy spend in a volatile market

With energy market volatility likely to continue, when you agree your contract rates can make a significant difference to your costs.
ERM Power’s STEP Online product is designed to help larger businesses (those using >5000 MWh per year, in at least one State) manage timing risk and their exposure to market volatility.
Instead of agreeing to all prices up front at the time of contracting, STEP Online allows customers to choose prices for parcels as small as 5% on a quarterly…

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