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Business Energy Products

Businesses want more control over their energy contracting, which is why we offer a range of innovative product options for all business types.

We take the time to understand your business and its energy needs. Whether you have a few very large sites spending over $30,000 a year, or a lot of small sites spending less, talk to us today to find the best product for your next contract.

PRODUCTS FOR BIG BUSINESSES

For customers spending more than $30,000 per annum, we’ll work with you to tailor a pricing structure which best suits your requirements.

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FIXED PRICE

Energy prices are agreed upfront for the contract term.

Suitable for large sites with interval meters

Available in QLD, NSW, ACT, VIC, TAS, SA, WA

No load variation penalties

Site roll in/roll outs within an agreed tolerance

Monthly invoicing & early payment discounts

Complimentary Portal access

+ All standard reports

STEP ONLINE

Energy prices are agreed progressively over time. Find out more.

Suitable for large sites with interval meters that use over 5 GWh per annum per state

Available in QLD, NSW, ACT, VIC, TAS, SA, WA - environmental certificates only

No load variation penalties

Site roll in/roll outs within an agreed tolerance

Monthly invoicing & early payment discounts

Complimentary Portal access

+ All standard reports
+ Purchase position
+ STEP purchasing & summary

Need something else?

Get in touch with us today to speak with one of our energy experts to help find the right product for your business.

We can tailor products to suit your needs, including providing wholesale market exposure e.g. pool price pass through and self management of environmental certificates (minimum usage limits may apply).

PRODUCTS FOR SMALL MULTI-SITES

Whether you have 10 or 10,000 small sites, we have a product to suit your needs. We can provide tailored pricing, with flexible contract terms as well as a dedicated account manager to help making managing your account simple.

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FIXED

With our fixed price product, your bundled energy rates are fixed for a defined term, protecting you from market volatility.

Budget certainty over your contract term

No rate changes*

Less transparency due to bundled rates

* Rates and charges may change if your distributor varies your tariff.

UNBUNDLED

Our unbundled product provides fixed retail charges (inclusive of energy, environmental and market charges). Network charges are separately passed through on invoices.

Retail charges fixed for the contract term*

Network charges pass through provides market transparency

* Rates and charges may change if your distributor varies your tariff.

OUR MARKET LEADING SERVICES

Business is our focus.

As Australia’s largest business-only energy retailer1, we understand business energy.

We’re committed to delivering high-quality and flexible services to business energy customers.

That’s our promise and it makes all the difference.

No. 1 for customer service, again.

For the 9th year in a row, we have the most satisfied customers in the Utility Market Intelligence (UMI) survey2.

With a 94% customer satisfaction rate, this is the highest satisfaction rating in the history of the survey, and the second time we’ve reached this record.

Your own account manager.

You deserve personalised service.

With us you have direct access to your own account manager who is an expert in the energy market and your one point of contact.

Contact them directly – one number, no queues – for fast, efficient resolution to all your enquiries.

Accurate bills, delivered on time.

We believe in delivering accurate bills.

In fact, our billing is actually 99.9% accurate and delivered on time.

This means you spend less time and resources chasing, checking and disputing your account – and more time on your business.

Network tariff reviews.

We’re always looking for ways to help our customers save.

Our complimentary Network Tariff Optimisation (NTO) program looks at all available tariffs to identify savings opportunities for our customers.

Tariffs and site consumption change over time, so does the most appropriate tariff for your business.

Data at your finger tips.

We’re putting the power back in your hands with our Portal.

Schedule reports to your inbox and view detailed information about your electricity account.

Nominated users can access billing, consumption and market information 24/7 to track your energy usage.

Based on load and on ERM Power analysis of latest published information.

2 Utility Market Intelligence (UMI) survey of large customers of major electricity retailers by independent research company NTF Group in 2011 – 2019.