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Small Business Basic Plan Information, Energy Fact Sheets and Terms & Conditions

Queensland, NSW, ACT, Victoria, SA and Tasmania

Our Standard Retail Contract and prices are available in limited circumstances* for small customers in Tasmania, Queensland, New South Wales, South Australia, the Australian Capital Territory and Victoria.

Note for small businesses on flat tariffs* in Queensland, NSW and SA – Default Market Offer:

Changes to rates to apply from 1 July 2020 for small businesses on flat tariffs** in Queensland, NSW and SA:

From 1 July 2020, your Default Market Offer (“DMO”) tariffs will change in accordance with the new Default Market Offer tariffs announced by the Australian Energy Regulator. The new Default Market Offer tariffs applies to both flat tariff solar and non-solar customers. New rates that apply will be available from 1st July below.

* A tariff that includes a fixed daily supply charge, and a variable charge reflecting the volume (in kWh) of electricity consumed.
** Limited circumstance such as deemed customer retail arrangement.

Changes to Standard Retail Contract to apply from 1 July 2020:

From 1 July 2020, the updated Standard Retail Contract terms and conditions will incorporate the 2020 ACT Consumer Protection Code which is applicable to ACT customers only. The updated Consumer Protection Code detailed obligations on all retailers on selected Guaranteed Service Levels and associated rebate levels. All other terms and conditions remain the same.

Information about your current rates and charges is available by contacting us on 13 23 76 or via email at [email protected].

Note for small businesses on Standard Retail Contracts in Victoria:

The Victorian government has varied the Victorian Default Offer for flat-tariff customers on standing retail contracts from 1 Jan 2020. The rates can be viewed below.

Further, from 1 Jan 2020, non-flat tariff customers on standing retail contracts will now be on the Victorian Default Offer (VDO) in respect of the VDO compliant maximum bill. If you are on a non-flat tariff standing retail contract for your electricity, you will be rolled over to the Victorian Default Offer. Information on the Victorian Default Offer rates (for standard retail contract customers) are accessible below from our Energy Fact Sheets.

All amounts specified i.e. standing offer prices and other amounts payable under this contract, are inclusive of GST.

Small Business Basic Plan Information Document & Energy Fact Sheets

Electricity pricing depends on the distribution area you are located in. For all states other than Victoria, plans are presented as links to an information sheet referred to as a ‘Basic Plan Information Document’ on the Energy Made Easy website. This document contains all the key data about a plan. For Victoria, a link to an Energy Fact Sheet will be provided.

Enter your postcode below to find the links to the relevant Basic Plan Information Documents or relevant Energy Fact Sheets (for Victorian Customers).

Call us on 13 23 76 if you need help to determine your distributor.

Network Business Price List

Below are the network pricelists for customers effective 1 July 2020 to 30 June 2021.

ERM Power Default Rates

Commercial & Industrial Default Rates

Default energy and environmental rates that apply to commercial and industrial customers holding over upon expiry of a fixed term contract.

Information about your current rates and charges is available by contacting us on 13 23 76.

ERM Power Solar Rates

Solar Rates

Solar tariffs for energy exported to the grid. Rates for Small Business customers are updated 1 January for VIC and 1 July for all other states.

Information about your current rates and charges is available by contacting us on 13 23 76.